We are seeking a proactive self-starter to join our team in a Business Operations Manager, Procurement role. This position is crucial for driving organizational efficiency, and enhancing productivity while overseeing workflows, processes, and policies to enhance operational efficiency across the organization. You will collaborate closely with all departments in the organization.
Job listings
As a BPO Manager, you’ll drive positive and impactful partnerships with our Vendors globally, treating every day as an opportunity to champion our customers, exceed performance targets, and strengthen business growth. You will lead and execute against a site strategy, effectively delivering KPI / operational improvements through effective governance.
$90,900–$136,400
USD/year
Responsible for overseeing vendor operations across user-facing teams, ensuring vendors deliver world-class support. Build and own operational relationships with partners, holding them accountable for performance. Manage vendor sites, lead business reviews, and maintain metrics. Improve workflow and workforce management at vendor sites, acting as a coach to deliver process improvements.
Unlimited PTO
Seeking a Senior Manager of Business Process Improvement & Operations to own and optimize our service delivery operations and vendor partnerships. This role is critical in driving efficiency, accountability, and performance of our back-office operations in India and across global third-party vendors while partnering cross-functionally to improve end-to-end service delivery. You’ll be an operational leader who can both envision and execute sustainable process improvements.